Did you know?
Did you know that putting someone on hold when they call your business can often result in customer hang-ups? Why? Because they don't like to wait! But help easy the wait and keep your customer's satisfied with a Message On Hold System!
A study done by AT&T*:
- 7 out of 10 business customers are put on hold.
- 85% of these customers will remain on the line if there is a message on hold.
- Without a message, 88% will hang up and 34% of those who hang up will not call back.
- 90% of all business callers prefer message on hold to other alternatives.
More than just a pretty voice
Message on Hold can provide many additional benefits to your business:
- Inform Customers of services and/or products available.
- Answer common customer questions.
- Give the customer something worthwhile to listen to instead of silence.
- Promote your business in a positive manner.
- Prevent customers from hearing competitors ads if you just use a radio station.
*We are not affiliated with AT&T.